Consumers Name 12 Worst Supermarket Chains in America

Of the chains currently in or close to Altadena, only Ralphs makes the list, at spot #10. Consumers scored Walmart SuperCenters second worst of the 12 worst supermarkets.

Walmart and Kroger-owned Ralphs Grocery have been named two of the 12 worst supermarket chains in America, according to a Consumer Reports survey.

More than 24,000 grocery store shoppers nationwide were asked to score the service, food quality, price and cleanliness of their local chains.

According to the survey, Ralphs was considered "mediocre on everything but cleanliness, which was just above average." Walmart received "scathing reviews on service, poor review on food quality, a mediocre score on cleanliness ... However, they did get a 'highly satisfied' score on price." 

For more commentary and a complete list of the 12 lowest scoring grocery chains, visit The Fiscal Times.

Lisa Maiorana August 30, 2012 at 03:23 PM
I do too Shiann but I think/know that we're in the minority here ;)
Lisa Hastings August 30, 2012 at 08:04 PM
What a concept. Consumers name the worst supermarket chains yet consumers still shop there, keeping these bad supermarkets in business.
Lisa Hastings August 30, 2012 at 08:05 PM
Actually, I think you are the majority. Most people just want convenience and low prices.
Ivan G September 02, 2012 at 06:15 PM
It will just be a Walmart supermarket, whereas the study is about supercenters, which are much larger and harder to navigate. When I was in Arkansas, I sometimes shopped at the Walmart Neighborhood Market. It was rarely crowded, and lines were not long. Unlike in the Supercenters, goods such as paper towels, sponges, polishes, etc. were near the groceries. (Everything was near the groceries, including the pharmacy.) Per Consumer Reports: Shoppers who frequented Walmart, the nation's largest grocer and the chain with the most shoppers in our survey, were most likely to be miffed about the lack of open checkouts, out-of-stock regular items, indifferent employees, spotty pricing, and confusing store layout.
Ivan G September 02, 2012 at 06:18 PM
I think that where they choose to spend their money speaks louder than their comments or complaints.


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