Consumers Name 12 Worst Supermarket Chains in America

Of the chains currently in or close to Altadena, only Ralphs makes the list, at spot #10. Consumers scored Walmart SuperCenters second worst of the 12 worst supermarkets.

Walmart and Kroger-owned Ralphs Grocery have been named two of the 12 worst supermarket chains in America, according to a Consumer Reports survey.

More than 24,000 grocery store shoppers nationwide were asked to score the service, food quality, price and cleanliness of their local chains.

According to the survey, Ralphs was considered "mediocre on everything but cleanliness, which was just above average." Walmart received "scathing reviews on service, poor review on food quality, a mediocre score on cleanliness ... However, they did get a 'highly satisfied' score on price." 

For more commentary and a complete list of the 12 lowest scoring grocery chains, visit The Fiscal Times.

Monica Hubbard August 28, 2012 at 04:05 AM
There will be a screening of "Wal-Mart: The High Cost of Low Price" at Altadena Community Church on Sunday, September 9 at 2:30 p.m. The screening is free and open to everyone. The documentary describes in detail the long-term negative impacts Wal-Mart has towns like ours.
Ninja Girl August 28, 2012 at 03:11 PM
Photo caption above says it all - that Ralph's Market on Lake is just Ewwwwwww! I literally go there only for quick needs, like wash detergent or Ajax.
Linda R August 28, 2012 at 03:48 PM
So do we really want WalMart in Altadena? I think not! As for Ralph's, try the one in LaCanada, they are wonderful there! The Ralph's in Altadena is for quick stops for convenience, but I go to LC, where they also have motorized shopping carts and have been great with me.
Matthew Correnti August 28, 2012 at 04:58 PM
When are they going to get rid of that sh**hole and provide the Altadena community with a decent grocery store? And I'm talking about Walmart.
Matthew Correnti August 28, 2012 at 04:59 PM
Im NOT talking about Walmart.
terry Morris August 28, 2012 at 06:29 PM
Walmart received "scathing reviews on service, poor review on food quality, a mediocre score on cleanliness ... However, they did get a 'highly satisfied' score on price." What a wonderful addition to our community!
Ivan G August 29, 2012 at 12:13 AM
You don't. I do. If you don't like it, don't shop there, but don't try to preclude others from shopping there. Walmart would not be the Number 1 ratiler if people did not shop there. By the way, the store would not be a Walmart Supercenter.
Ivan G August 29, 2012 at 12:15 AM
Has anyone done a movie on the high cost of high price? I don't think poor people should have to pay more for groceries so that checkers can have great pay and benefits.
Ivan G August 29, 2012 at 12:38 AM
It seems to me that the argument that Walmart's low prices place a burden on the economy is simply a disguised argument for a higher minimum wage. As such, it would apply to all companies, not just Walmart. Walmart is successful not merely because it controls labor costs, but because its purchasing and distribution systems are more efficient than competitors'.
Kim Kenne August 29, 2012 at 02:31 PM
I'm beginning to notice that Vons (on Allen) is getting rid of certain products - which happen to be ones that I've used for years. But I can still find them at Ralphs - even the one on Lake.
cjthorny August 29, 2012 at 10:57 PM
Walmart wants to be in Altadena. The community should not chase them away, but use the opportunity and leverage to negotiate some civic improvements. Name another multi-billion dollar chain fighting to get into the area.
Lisa Maiorana August 29, 2012 at 11:37 PM
Just don't ever go to the bathroom upstairs
Lisa Maiorana August 29, 2012 at 11:38 PM
omg here we go again ;(
Mike Roberts August 30, 2012 at 12:16 AM
Wasn't the report scoring their Supercenters and not their neighborhood market?
Ivan G August 30, 2012 at 02:25 AM
I agree.
SteveB August 30, 2012 at 07:21 AM
Yes, it was regarding the Supercenters, but let's not let relevance get in the way making a good quip.
Shiann August 30, 2012 at 11:45 AM
I honestly think having a Walmart in Altadena is great. Instead going across town to shop for our needs. We have it local. Finally, we have something near our homes.
Lisa Maiorana August 30, 2012 at 03:23 PM
I do too Shiann but I think/know that we're in the minority here ;)
Lisa Hastings August 30, 2012 at 08:04 PM
What a concept. Consumers name the worst supermarket chains yet consumers still shop there, keeping these bad supermarkets in business.
Lisa Hastings August 30, 2012 at 08:05 PM
Actually, I think you are the majority. Most people just want convenience and low prices.
Ivan G September 02, 2012 at 06:15 PM
It will just be a Walmart supermarket, whereas the study is about supercenters, which are much larger and harder to navigate. When I was in Arkansas, I sometimes shopped at the Walmart Neighborhood Market. It was rarely crowded, and lines were not long. Unlike in the Supercenters, goods such as paper towels, sponges, polishes, etc. were near the groceries. (Everything was near the groceries, including the pharmacy.) Per Consumer Reports: Shoppers who frequented Walmart, the nation's largest grocer and the chain with the most shoppers in our survey, were most likely to be miffed about the lack of open checkouts, out-of-stock regular items, indifferent employees, spotty pricing, and confusing store layout.
Ivan G September 02, 2012 at 06:18 PM
I think that where they choose to spend their money speaks louder than their comments or complaints.


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